Frequently Asked Questions
Everything you need to know about your Peli Products experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
Are your materials sustainably sourced?
Yes, Peli Products is committed to ethical fashion. We use organic cotton and recycled fabrics across 80% of our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly, but you can request a change or cancellation within 60 minutes of purchase by contacting our support team.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.